Family-Assigned Nurse Program
A dedicated nurse for your family’s health—at home and beyond.
Service Overview
The Family-Assigned Nurse Program connects your family with a dedicated, licensed nurse who becomes your trusted health partner over time.
Instead of receiving care from different professionals at every visit, your family benefits from one nurse who understands your health history, needs, and priorities.
This program is designed to provide continuous, personalized, and preventive care—right in your home and through ongoing professional support.
SERVICE AREA AND DESCRIPTION
What Makes This Service Different
Most home nursing services are visit-based and short-term.
Our approach is relationship-based.
One nurse assigned to your family
Long-term understanding of your family’s health
Proactive follow-up, not only emergency response
Direct access to professional guidance
This model improves trust, early detection of health problems, and overall family well-being.
What the Service Includes
Depending on your selected plan, your assigned nurse may provide:
Home Nursing Visits
Routine health checks (blood pressure, temperature, glucose, etc.)
Monitoring of chronic conditions
Post-hospital discharge follow-up
Elderly and disability care support
Maternal and child health follow-up
Ongoing Health Support
Phone and WhatsApp health guidance
Medication adherence support
Health education and prevention advice
Lifestyle and nutrition counseling
Coordination and referral to health facilities when needed
Personalized Care
Family health assessment
Individualized care plan
Continuous follow-up and documentation
Monthly or periodic health summaries (for eligible plans)
Professional Standards & Safety
All nurses are licensed and qualified
Services follow Rwanda Ministry of Health and Nursing Council standards
Confidentiality and data protection are strictly respected
Care is provided within professional nursing scope
Clear referral and escalation procedures are in place
What This Service Is Not
To ensure transparency, please note that this service:
Does not replace hospitals or emergency services
Does not provide medical diagnosis by doctors
Does not include surgical or emergency ambulance services
Your nurse will always guide you to appropriate facilities when higher-level care is needed.
Our Promise to Families
We are committed to:
Respectful, ethical, and compassionate care
Continuity and trust
Clear communication
Professional accountability
Better health for every family we serve
Who This Service Is For
The Family-Assigned Nurse Program is ideal for:
Families with elderly members
Households managing chronic illnesses (diabetes, hypertension, asthma, etc.)
Pregnant women and families with young children
Families caring for persons with disabilities
Busy families seeking preventive and reliable health support
Anyone who values continuity and trust in healthcare
How It Works
Enrollment & Assessment
We assess your family’s health needs and expectations.Nurse Assignment
A qualified nurse is assigned specifically to your family.Personalized Care Plan
Your nurse develops a care plan tailored to your household.Ongoing Care & Support
Regular home visits, remote guidance, and follow-ups.Better Health Outcomes
Early detection, prevention, and coordinated care.
Flexible Subscription Plans
The Family-Assigned Nurse Program is offered through monthly or quarterly subscription plans, with different levels of visit frequency and access, allowing families to choose what fits their needs and budget.